I have noticed that there seems to be a pattern of cliques in veterinary clinics. Receptionist versus technicians, uncertified vs. certified, veterinarians vs. other veterinarians and managers vs. everyone. I am lucky that I am not employed in a setting such as this currently, but I do remember it well from clinics past. Recently some friends who do work in this type of clinic atmosphere were discussing it, and it sure did not make me miss those days. It does make me question why are we creating more drama in our line of work? Is there not enough already?
In a career where we are faced with losing talented, caring individuals from bullying and suicide, why on earth would we want to be part of that problem? Each personality makes an impact on fellow coworkers and the heart of the clinic itself. Each skill is uniquely needed, and we all can stand to learn from our coworkers, employers, managers, and yes, even clients. A team helps to build one another up, not to build walls and draw lines.
So, what can be done if you work in a clique clinic setting? Refuse to take part in one–this is not westside story folks and a gentle reminder that we all have the same goal in mind anyway. When you start to lose sight of your priorities, which should always be the wellbeing of your patients; stop, breath, and remember what your purpose is. Sure, Receptionist A and Tech B may do it differently, but that does not make either wrong. Veterinarian B may see something Veterinarian A did not, awesome because two brains are better than one.
And for the love of all that is furry, if you think there is a better way then find the time to discuss it in a constructive and caring manner. It is true that some personalities will naturally mesh better than others, but what can you learn from a copy of yourself? Be kind, be supportive, and be an all-inclusive type of clinic.
