We are doctors and of course, we know a lot about veterinary medicine. We do lots of client education to teach them how to care for their babies. However, have you ever had times that you are inspired by things that the clients do who may be doing a better job than you in some respects?
When I was in undergrad school working as a veterinary technician, I had two clients that really impressed me. Both of their cats were geriatric and had chronic kidney disease. I was impressed when they showed me the journal that they kept recording daily activity, medication, food consumption and other aspects of their animals. They were making their own at-home treatment and monitoring sheet even without being told to do so by their veterinarian. In the face of such committed clients, we definitely are running out of excuses for not keeping our work organized and delicate.
I once had a patient that the client had decided to euthanize due to uncontrollable congestive heart failure. On the day that we euthanized the animal, the client donated the rest of the prescription diet for cardiac patients to us for other patients who may need it. I was so deeply touched by this generosity and attempt to spread the love. With such examples in mind, when I deal with cases such as exotic animals, I will just imagine they are my cats and I should wholeheartedly love them even if I may not be familiar with that particular species.
This turns out to work quite well to help overcome my fear of certain species, such as snakes.